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At Care Technologies, we train our medical transcriptionists (MTs) to continually learn on the job, even after graduating from our intensive training program. We recruit employees who have an educational background in the physical sciences, and are likely therefore to have an interest in medicine. We encourage our medical transcriptionists to research an unfamiliar condition which makes a rare appearance in a dictation or the appropriate use of a new drug. Such information will be useful to them when dealing with the specifics of a dictation in that specialty, should the condition come up again.
We remain fully aware of the need to have our medical transcriptionists properly cross-trained in the appropriate use of field-specific medical terminology across all the major medical specialties. Our MTs are trained to research any unfamiliar words in the dictation, to never guess (under any circumstances) and to evaluate the use of any medical term in the context of the dictation. Our MTs have access to drug reference dictionaries to confirm that the dosage of a given drug is typed as dictated, and that all drugs are spelt accurately. We follow guidelines from individual clients as to the specifics of transcription format that is used in each report we produce.
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