Our medical transcriptionists (MTs) hold either B. Sc or M. Sc degrees in the physical sciences, and undergo intensive in house training for six to eight months before joining operations. The training program is full time, and transcriptionists receive a salary during training. The program covers medical terminology across all major medical specialties and incorporates the anatomy and physiology course content typically covered in the first year of medical school. During the last two months of training, transcriptionists transcribe practice dictations from major medical specialties to equip them for the transition to operations.
We remain fully aware of the need to have our transcriptionists properly cross-trained in the appropriate use of field-specific medical terminology across all the major medical specialties. Our MTs are trained to research any unfamiliar words in the dictation, to never guess (under any circumstances) and to evaluate the use of any medical term in the context of the dictation. Our MTs have access to drug reference dictionaries to confirm that the dosage of a given drug is typed as dictated, and that all drugs are spelt accurately. We follow guidelines from individual clients as to the specifics of transcription format that is used in each report we produce.
In the event that the dictation is unclear due to poor sound quality, a blank will be placed in the dictation to alert the client to something that must be reviewed for accuracy. Blanks are kept to an absolute minimum, but are used when strictly necessary. Our transcriptionists are fully cognizant that medical transcription is a complex procedure requiring a unique set of skills. At Caretech, we take pride in our well trained and highly professional employees – you will receive the high quality and attention to detail that your work requires.
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