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At Care Technologies, we are focused on quality and have ensured that quality is built into every stage of the process starting with the recruitment and training of our medical transcriptionists. Our professional medical transcriptionists (MTs) are well trained and are required to keep up with the latest developments in the field of medicine. They are aware of the importance of doing every job right, including terminology, spellings, grammar, names of patients and healthcare providers, addresses, formatting, special requirements of each client and so on. MTs are held accountable for accuracy of patient and physician identifying information, and are required to double check all drugs and dosages dictated, patient laboratory values and other systemic data. The MT must also ensure that the report has been formatted according to client requirements. The culture of our organization has always emphasized quality over quantity, and compensation is structured accordingly.
Every resource is provided to keep medical transcription quality levels high. Powerful PCs with high quality sound cards and sophisticated headphones, medical spell checkers and a variety of electronic resources such as medical dictionaries, medical glossaries, and drug references are provided to all medical transcriptionists. Detailed instructions on formats and specific requirements of individual clients are given to the MTs on each account. All MTs have access to the latest editions of wordbooks in all specialties, medical dictionaries, drug indexes, textbooks on internal medicine, surgery, pharmacology, and laboratory diagnostics, as well as directories of physician practices to assist in looking up addresses if needed.
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